Rooms Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as karaoke. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Property Location Located in Unzen, Unzen Kanko Hotel is in the mountains, a 4-minute walk from Unzen Jigoku Hell and 8 minutes by foot from Unzen Toy Museum. This luxury hotel is 4.6 mi (7.4 km) from Unzen-Amakusa National Park and 5 mi (8 km) from Unzen Ropeway. Dining Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee. Renovations The property is closed between February 1 and February 28. Mandatory Charges You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between JPY 2376 and JPY 3500 per person (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 7:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No elevators Unicode Support true Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for dinner Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures