Rooms Make yourself at home in one of the 36 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary newspapers. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Business}, Other Amenities Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Property Location With a stay at Heikotel - City Nord, you'll be centrally located in Hamburg, within a 15-minute drive of Hagenbeck Zoo and Stadtpark. This hotel is 5.5 mi (8.9 km) from Miniatur Wunderland and 5.7 mi (9.2 km) from Reeperbahn. Dining Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 2 per person, per night We have included all charges provided to us by the property. Optional Charges Fee for buffet breakfast: approximately EUR 18.50 for adults and EUR 6.90 for children Self parking fee: EUR 12.00 per day Pet fee: EUR 12 per pet, per day Service animals are exempt from fees Rollaway bed fee: EUR 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:30 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open daily from 6:30 AM - 10:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Theodor-Rumpel-WegTo make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions Property is not currently implementing any enhanced cleaning measures Professional property host/manager